Frequently Asked Questions
UK2Abroad supplies a Global SIM card or US SIM card for making and receiving calls and text messages for a fraction of the cost using your UK mobile abroad. Our unique Keep Your Number™* feature allows you to keep your regular mobile number wherever you go.
It's easy to set up and manage your account when you're abroad and you will really notice the difference on your phone bill. If you have any query not answered below, please contact us.
Frequently Asked Questions
A Global SIM that works almost everywhere and is great for travellers and
business users alike.
When you take your mobile phone abroad, your phone ‘roams’ onto a local mobile network in that country. This allows you to continue using your mobile almost as you would in the UK, but your network operator charges you extortionate rates to receive calls, send texts and pick up voicemails.
All in all, without UK2Abroad your call charges abroad could be as much as 10 times more than in the UK,
which is where UK2Abroad comes in to save you money.
Click here for a full explanation of how UK2Abroad works.
In summary:
* Your phone connection needs to support call diverting in order to use the
Keep Your Number™ feature. With the Global SIM card, you don't have to use
this feature, as the SIM is provided with an alternative UK mobile number also.
Using our alternative number, your incoming calls will be even cheaper - even free
incoming calls in many
destinations.
You just need an unlocked phone and if you want calls to be forwarded from your regular UK number through us using our unique Keep Your Number™* feature, then you will need a phone package that supports call diverting (all UK pay-monthly contracts do).
To see if your phone is unlocked, try putting a SIM from another network
into your phone. If it works, then you're good to go. If not, then you just need
to unlock your phone - this is very easy and can often be done instantly online.
Your phone connection needs to support call diverting in order to use the
Keep Your Number™ feature. Most UK conrtacts support this. However, with our
Global SIM card, you don't have to use this feature, as the SIM is provided with
an alternative UK mobile number also. Using our alternative number, your
incoming calls will be even cheaper - even free incoming calls in many
destinations.
To see if your phone supports call diverting, try this test, which will
temporarily divert your mobile onto your landline:
- On your mobile, enter **21*your home phone number# into your phone and press "send"
or green button
- You should see "please wait" then "divert successful" on your screen
- Now try calling your mobile number (from your mobile phone or any other number).
Your home phone should ring
- To cancel press ##21# then "send" or green button